Read our Shipping Policy. Orders over $40 qualify for free shipping. For orders under $40, shipping starts at $4.99.

Do you offer free shipping?We do! Orders over $40 qualify for free shipping - but also watch out for our flash-free shipping weekends! For orders under $40, shipping starts at $4.99.When will my order be processed and dispatched?Online orders received before 11 am CST Monday to Friday are despatched the same day, where practical, and we aim to fulfil all orders within 48 hours, except on weekends and federal holidays. We use USPS First Class Shipping, Estimated delivery times 3-5 business days.&#xA0;Please note that these delivery times are the estimates provided by the postal services that we use. Delays (seasonal or security-related) that are beyond our control can occasionally happen.What will my packaging look like when it&apos;s delivered?To ensure discretion and privacy, your order will be shipped in a plain box or envelope and marked only with our return address.Click here to view our <a href="https://www.ahyes.org/policies/shipping-policy" target="_blank">Shipping Policy.</a>

Shipping Policy

Explore placing an order online or by phone, see what appears on your card statement, and find out which payment methods we accept.

How do I order online?All of our products are available to purchase on the website. Simply head to the shop menu at the top of the page. &#xA0;Here you&apos;ll find all AH! YES&#xAE; products, select the product you would like to purchase, by select the size of tube or number of applicators from the drop down menu - then select &apos;add to cart&apos;. If you want to order more than 1, there is a quantity button on the product page as well. &#xA0;You can head to the check-out at any time by clicking the cart icon in the top right of the page. Then follow the steps to enter your details and select your delivery method.&#xA0;Can I order over the phone?Absolutely. Call our toll free number 888-777-0125 and leave a message with your contact number. &#xA0;One of our team will call you back and place the order over the phone. &#xA0;What will it say on my card statement if I order from AH! YES&#xAE;?SP AH! YES&#xAE; will appear on your statement. &#xA0;&#xA0;What payment types do you accept?We take most card types, including Visa, Mastercard, Amex, Discover, Diners club, Shop pay, Apple pay, Google pay and Meta pay.In addition we also accept Paypal transactions.

Order & Payment Information

All AH! YES® products are Certified Organic by The Soil Association. What does 'certified organic' mean?. Certified organic products meet strict standards that prohibit synthetic pesticides, fertilizers, GMOs, and harmful chemicals.

Cancellation and ReturnsIf you wish to cancel your order, you can notify us by either Live Chat or email to <a data-fr-linked="true" href="mailto:hello@ahyes.org">hello@ahyes.org</a>.You can cancel your order;<ul><li style="font-size: 16px;">at any time before we have dispatched the goods to you; or</li><li style="font-size: 16px;">where goods have already been dispatched to you, within 21 days of your receiving the goods for any reason, provided that the goods have not been used.</li><li style="font-size: 16px;">Our 100% Satisfaction Guarantee is valid for 365 days from date of purchase. &#x201C;We promise that the buyer of any AH! YES product from this website may return their goods for a product refund with no questions asked&#x201D;.</li></ul>If you cancel your order, you will be entitled to a full refund or exchange.Return your order to us&#xA0;On cancellation of your order, you must return the goods to us in the same condition in which they were received. &#xA0;Please call us on 1-888-777-0125 or email <a data-mce-fragment="1" data-mce-href="mailto:hello@ahyes.org" href="mailto:hello@ahyes.org" style=" text-decoration: underline;">hello@ahyes.org</a> to inform us of your concerns, we want to resolve any issues as soon as possible.The costs of returning goods to us shall be paid by you, except where they have been rejected because they are faulty or if they were not what you ordered. If for any reason we have to pay to recover the goods, we shall be entitled to deduct the costs of recovery from any refund or exchange credit due to you.&#xA0;As a consumer you have certain statutory rights regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These Terms and Conditions shall not affect your statutory rights.View our full <a href="https://www.ahyes.org/pages/terms-and-conditions" rel="noopener noreferrer" target="_blank">Terms and Conditions.</a>

Cancellation and Returns

​We stand by our products with a 100% Satisfaction Guarantee if you're not completely happy with your AH! YES® purchase, you’ll receive a refund.

AH! YES&#xAE; 100% Satisfaction GuaranteeWe stand by our products with a 100% Satisfaction Guarantee if you&apos;re not completely happy with your AH! YES&#xAE; purchase, you&#x2019;ll receive a refund.We promise that the buyer of any AH! YES&#xAE; product from this website may return their goods for a product refund. We will even issue the refund before you return the product, so that you are not worried about your money being held if you aren&#x2019;t entirely happy with AH! YES&#xAE;, you don&#x2019;t pay and will never have to wait for your refund.&#xA0;Find out more;&#xA0;<a href="https://www.ahyes.org/pages/100-satisfaction-guarantee" rel="noopener noreferrer" target="_blank">100% Satisfaction Guarantee.</a>Read our <a href="https://www.ahyes.org/pages/terms-and-conditions" rel="noopener noreferrer" target="_blank">Terms and Conditions.</a>

100% Satisfaction Guarantee

We are only a message away! Our team is available Monday – Thursday 4:00 to 12:00 EDT. Friday 4:00 to 10:00 EDT. Outside these hours, please leave us a message and we will get back to you as soon as possible.

We would love to hear from you. Our team is available Monday – Thursday 4:00 to 12:00 EDT. Friday 4:00 to 10:00 EDT. Outside of these hours, leave your inquiry and we'll get back to you shortly.

Prefer to call us? Our phone lines are available Monday – Thursday 4:00 to 12:00 EDT. Friday 4:00 to 10:00 EDT. Outside these hours, please leave us a message and we will get back to you as soon as possible.

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AH! YES

Everything you need to know about your order's shipping process.

Shipping and Orders

Do you offer free shipping?

Do you offer any discounts?

How do I cancel my order?

Can I subscribe and save?

What is certified organic?

What ingredients do you use?

What's the difference between a Vaginal Moisturizer and a Lubricant?

Are AH! YES® products supplied with reusable applicators?

Is AH! YES® WB condom compatible?

Is AH! YES® OB condom compatible?

Can AH! YES® products be used on sensitive skin?

Are AH! YES® products sperm friendly?

Is it safe to use AH! YES® whilst pregnant?

What is Osmolality and why does it matter?

How long do AH! YES® products last?

Frequently Asked Questions

AH! YES® Values

Certified Organic

AH! YES® Code of Conduct

Our Values

Vegetarian Society Approved

Good Shopping Guide Ethical

FDA Cleared

Our Accreditations

Read our customer reviews

Treefo Tree Planting

Customer Reviews & Testimonials

AH! YES® Health & Well-being Hub

Well-being Hub

AH! YES® Founders Story

The AH! YES® Story

About Us

Why vaginal moisturizers are more effective than vulval oils when it comes to hydration

Does AH! YES® water-based help vaginal dryness?

Natural remedies to ease vaginal dryness in Sjorgen's Syndrome

What you need to know about the vaginal microbiome and how to balance vaginal pH

AH! YES® Guide to Vaginal Dryness

Understanding Vaginal Dryness

Understanding Cancer and Vaginal Dryness Guide

Cancer and Vaginal Dryness

AH! YES® Guide to Understand and Navigating Menopause

Menopausal Dryness

AH! YES®: Understanding Painful Sex (Dyspareunia): Symptoms, Causes, and Treatment Sex Guide.